Logo
Enquire now

Legal Information

This Legal Information page is the formal legal notice for this website. It explains who operates the site, how the business is registered in the United Kingdom, what you may and may not do with the material published here, and the limits of our responsibility. It is part of a set of documents and should be read together with them rather than on its own. Plain-text cross-references to those documents appear in the cross-references section below. Where you see a term such as we, us or our on this page, it refers to the operator identified in the section that follows.

Last updated: 5 November 2026. This page replaces all earlier versions.

1. Identity of the Website Operator and Its Role

This website is owned and operated by informexa. informexa is a provider of specialised training courses focused on live production environments, control rooms and media feeds. The role of the operator is twofold. First, it operates this website as a commercial website: it publishes information about its courses, allows visitors to learn about the training offered, and enables prospective learners and organisations to make enquiries or bookings. Second, it is the provider of the educational services described on this website, including instruction in professional video operation, live signal management, content distribution, camera work, multi-camera switching, and the creation of reliable, high-quality feeds for news programmes and television broadcasting.

Unless expressly stated otherwise, the operator acts as a training provider and as the publisher of this website. It does not act as a broadcaster, a commissioning editor, or an agent for any third-party broadcaster, and nothing on this website should be read as creating such a relationship. Where a course refers to broadcast standards, workflows or equipment produced by other organisations, those references are made for educational purposes only and do not imply endorsement, sponsorship or affiliation.

All activities connected with this website and with the courses described on it are conducted in compliance with applicable United Kingdom law, including the legislation governing commercial education, e-commerce, consumer contracts and data protection.

2. Legal Form, Registration Details, Tax Identifiers and Responsible Representatives

So that visitors, learners and contracting organisations can identify exactly who they are dealing with, the following registration and tax identifiers are published on this page. They are non-contact identifiers and are shown here for transparency and accountability.

2.1 Legal form and place of registration

informexa is a private limited company incorporated in England and Wales. Its legal form means that it is a body corporate with limited liability, registered at Companies House, and separate in law from its directors and shareholders. The company maintains all necessary registrations with Companies House and HM Revenue and Customs.

2.2 Registration and tax identifiers

The following identifiers apply:

  • Company Registration Number: 02867466.
  • Place of Registration: England and Wales.
  • VAT Registration Number: GB 645 085 923.

The Company Registration Number is the unique number assigned to the company on the register of companies, and the VAT Registration Number is the identifier under which the company is registered for Value Added Tax. Where prices for courses are shown as including VAT, the applicable VAT is charged at the prevailing United Kingdom rate.

2.3 Licences, permits and regulatory position

No specific operational licence, authorisation or permit beyond the standard requirements applicable to educational and training services in the United Kingdom is mandated for this type of business. The company does not hold, and does not require, a broadcasting licence in order to deliver its training. Where a course involves the use of radio spectrum, transmission equipment or premises subject to separate regulation, any such regulatory requirements are the responsibility of the relevant operator of that equipment or premises, and course participants are expected to follow the applicable rules of the venues and facilities they use.

2.4 Responsible representatives

The responsible representatives of the company are its directors. The names of the directors, together with the company filing history and other statutory information, are filed with Companies House and are available for public inspection. If directors are named anywhere on this website, all directors are named, in accordance with the United Kingdom rules on trading disclosures.

3. Registered Office and Contact Details

The registered office of informexa is BT Tower, 60 Cleveland Street, London, W1T 4JZ, United Kingdom. The registered office is the address at which formal and statutory correspondence may be served. It is a legal address and is not necessarily a location at which courses are delivered or at which visitors may call without an appointment.

The contact details available for this website are as follows:

  • Email: [email protected]
  • Telephone: 0800 679 060
  • Postal and registered address: BT Tower, 60 Cleveland Street, London, W1T 4JZ, United Kingdom

This website also provides a Contacts page with a contact form. The contact form is the preferred route for course enquiries, booking questions and general correspondence, because it routes your message to the correct team and captures the details needed to answer you properly. A site-wide cookie banner is displayed so that you can manage consent for cookies and similar technologies. Enquiries about this Legal Information page, about data protection, or about a booking should be directed through the Contacts page or to the email address shown above. We aim to respond within a reasonable period, normally within a small number of working days.

Please use only the contact routes published on this website. Messages sent to other addresses, or to individual members of staff through personal channels, may not reach the team responsible and may not be treated as formal notice.

4. Purpose, Scope and Intended Audience of the Website

This website serves to promote and facilitate enrolment in professional training courses specialising in live production environments. Its purpose is to describe the training offered, explain what participants can expect to learn, provide practical booking information, and allow individuals and organisations to make contact and enrol.

The scope of the website encompasses detailed instruction in control room operations, multi-camera production workflows, broadcasting standards, live signal management, content distribution, camera work, and the creation and management of reliable, high-quality media feeds for news programmes and television broadcasting. Content is designed for users in the United Kingdom and internationally.

The intended audience includes media professionals, aspiring broadcasters, production technicians, camera operators, vision mixers and control room staff, students in film and television studies, corporate communications teams, and organisations involved in live events or content creation. The content is written for a professional and semi-professional readership: it assumes an interest in practical production work and, in places, a working knowledge of broadcast terminology. Where a course listing states prerequisites, those prerequisites form part of the description of that course.

Nothing on this website is directed at children. Courses are intended for adults and for staff of organisations, and bookings should be made by persons aged eighteen or over, or by an organisation acting through an authorised representative.

5. Rules for Access to and Acceptable Use of the Website

You may browse this website, read the information published on it, and use the contact and booking facilities for their intended purpose. You do not need an account to read the public pages. Access is provided on a temporary basis, and we may change, suspend or withdraw any part of the website without notice where this is necessary for maintenance, security, legal compliance or the orderly operation of the business.

When using this website you must not:

  • use it in any way that breaches applicable law, including consumer protection, data protection and computer misuse legislation;
  • introduce viruses, malware, or any other harmful material, or attempt to gain unauthorised access to the website, the server on which it is stored, or any connected system;
  • use automated tools to scrape, harvest, copy or systematically extract content, or to place unreasonable load on the website;
  • collect or use personal data obtained from the website for marketing, profiling or any other purpose without a lawful basis;
  • submit false or misleading information through any form, including course enquiries and bookings;
  • use the website to transmit unsolicited commercial communications, or to impersonate informexa or any other person; or
  • interfere with the proper working of the website or with any other visitor use of it.

We reserve the right to block access, cancel bookings or take other reasonable steps where we have grounds to believe that this section has been breached, and to report suspected criminal activity to the relevant authorities.

6. Ownership and Permitted Use of Website Content, Trademarks and Other Intellectual Property

All content on this website, including text, course descriptions, syllabi, diagrams, layout, graphics, logotypes and the underlying code, is owned by informexa or is used with the permission of its owner. That content is protected by copyright, database rights, design rights and trademark law in the United Kingdom and internationally.

You may view, download and print material from this website for your own personal, non-commercial reference, and may quote short extracts for the purpose of teaching, study, review or commentary, provided that the source is clearly acknowledged and the use is fair. All other use requires our prior written permission, including:

  • reproducing, republishing or redistributing substantial parts of the website or course materials;
  • using content for commercial training, consultancy or competitor course materials;
  • modifying, adapting, translating or creating derivative works; and
  • removing or altering any copyright, trademark or attribution notice.

The names informexa, together with any associated logos and course names, are our trademarks or trading names. Nothing on this website grants you a licence to use them. Trademarks of third parties that appear on this website, including names of equipment manufacturers, software vendors and broadcasters, remain the property of their respective owners and are referred to for identification and educational purposes only.

7. Accuracy, Availability and Proportionate Limitations of Liability

We take care to describe our courses accurately, but the material on this website is provided for general information. Course content, equipment, tutors, timings and venues may change to reflect technological developments, availability and the needs of participants. Where a significant change affects a booked course, we will contact affected bookers using the contact details they provided.

We do not warrant that the website will always be available, uninterrupted or free from error, or that any technical descriptions of equipment and workflows will remain current at all times. The website is provided on an as-is and as-available basis. Nothing in this section excludes or limits liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any statutory rights you have as a consumer.

Subject to that overriding rule, and to the extent permitted by law, we are not liable for loss of profit, loss of business, loss of opportunity, loss of anticipated savings, or indirect or consequential loss arising from your use of the website; and our total liability arising out of or in connection with the website is limited to the amount you paid for the course or service to which the claim relates.

Where you are a consumer, this page does not affect your statutory rights under the Consumer Rights Act 2015 or the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. If you believe that a course you booked was not performed with reasonable care and skill, you should contact us first so that we can try to resolve the issue.

8. External Links and Third-Party Content

This website may refer to third-party websites, tools, platforms or standards, and may include references to equipment, software or services supplied by other organisations. Such references are provided for convenience and educational context. We do not control those third parties and are not responsible for their content, their availability, their accuracy, or the way in which they handle personal data.

Following a reference to an external site, or using a third-party platform, will be subject to that party own terms and privacy notices. We recommend that you review them before providing personal data or entering into a transaction. A reference to a third party does not imply endorsement, and the absence of a reference does not imply any criticism.

9. Related Policies and Cross-References

This Legal Information page forms part of a wider set of documents. Those documents are available on this website and should be read together with this page for a complete understanding of your rights and our obligations:

  • Privacy Policy — explains what personal data we collect, why we collect it, how long we keep it, who it is shared with, and your rights under the UK GDPR and the Data Protection Act 2018.
  • Cookie Policy — explains the cookies and similar technologies used on this website and how you can manage or withdraw consent, in line with the Privacy and Electronic Communications Regulations.
  • Terms and Conditions — governs the contractual relationship between you and us for course bookings and for general use of the website.
  • Payment and Refund Policy — explains billing, accepted payment methods, cancellation, cooling-off periods where applicable, and refund procedures.

If there is a conflict between this page and the Terms and Conditions in relation to a booking, the Terms and Conditions prevail in respect of that booking. If there is a conflict in relation to data protection, the Privacy Policy prevails.

10. Applicable Law, Competent Courts and Consumer Dispute Rights

This website and these legal disclosures are governed by the laws of England and Wales. Subject to the paragraph below, the courts of England and Wales have exclusive jurisdiction over any dispute arising out of or in connection with the website.

If you are a consumer resident in Scotland or Northern Ireland, you may also bring proceedings in the courts of your own part of the United Kingdom, and nothing in this page affects your right to bring a claim in the courts competent for your place of residence. Consumer contracts are also protected by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, which require clear information about course content, pricing, duration and cancellation rights to be provided before you commit to a booking, and which provide a cancellation right for distance contracts where it applies.

Before starting formal proceedings, we ask that you raise the matter with us directly through the contact route described below. Many issues can be resolved quickly at that stage. Where a dispute relates to data protection, you also have the right to complain to the Information Commissioner Office, which is the United Kingdom supervisory authority for data protection. Where a dispute relates to a consumer contract, you may contact Citizens Advice or, in appropriate cases, an alternative dispute resolution provider. We are not obliged to participate in alternative dispute resolution and we will tell you clearly if we choose not to.

11. Consumer Protection and E-Commerce Requirements

As a commercial provider of training services, we comply with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Clear information on course content, pricing, duration and cancellation rights is provided before you book. Cooling-off periods apply where relevant for distance contracts, and any additional charge is presented separately and with your express consent before it is applied. All pricing is inclusive of applicable VAT where stated.

We also comply with the Companies (Trading Disclosures) Regulations 2008 and the Electronic Commerce (EC Directive) Regulations 2002, which require a company registered name, registration number, place of registration, registered office address, VAT number where applicable, and contact details to be displayed on its website. The corresponding identifiers for this website are set out in section 2 and are repeated in the footer of every page.

11.1 Data protection and privacy compliance

Any business that collects personal data must comply with the UK GDPR and the Data Protection Act 2018. Features such as contact forms, enquiry forms, booking forms, newsletter sign-ups and analytics tools all count as data collection, and each requires a lawful basis and a transparent notice. Consent is required for non-essential cookies, so this website displays a cookie banner that asks for consent, allows you to accept or reject non-essential cookies, and does not rely on pre-ticked boxes or implied consent.

12. Changes to This Page, Contact Route and Last-Updated Date

We may update this page periodically to reflect changes in the law, in our business practices, or in operational details. Significant changes will be highlighted on this page. Continued use of the website after an update takes effect constitutes acceptance of the revised version.

Enquiries about this Legal Information page, or about any of the documents it refers to, should be sent using the Contacts page contact form, by email to [email protected], or by telephone on 0800 679 060. Formal correspondence may be sent to BT Tower, 60 Cleveland Street, London, W1T 4JZ, United Kingdom.

This version of the page was last updated on 5 November 2026.