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Cookies Policy

Last updated: 05 November 2026.

What cookies and similar technologies are

Cookies are small text files placed on your device when you visit a website. They allow the site to remember actions and preferences over time. Similar technologies include pixels, web beacons and local storage that can store or access information on your device. These tools can record details such as browser type, device identifiers, pages visited and interaction patterns. In the United Kingdom the use of such technologies is governed by the Privacy and Electronic Communications Regulations together with the UK GDPR and the Data Protection Act 2018.

Why this site uses cookies and similar technologies

informexa operates a platform focused on professional media feeds, live signal management and broadcast distribution. Cookies help maintain reliable service delivery, remember user settings during a session and measure how visitors interact with the site. Without these tools certain core functions would not work and performance insights would be unavailable. The site does not use cookies for unsolicited marketing.

Categories of cookies we employ

We group cookies into five main categories. Strictly necessary cookies enable basic navigation and security features. Functional cookies remember choices such as language or video player settings. Analytics or performance cookies collect aggregated information about how the site is used. Advertising or targeting cookies would track behaviour for personalised content but are not currently deployed. Social media cookies allow sharing features but are also not active at present.

First-party versus third-party cookies

First-party cookies are set directly by informexa and remain under our control. They support essential site functions such as session continuity during live feed demonstrations. Third-party cookies originate from external providers that supply tools for analytics or content delivery. Any third-party cookies are limited to those necessary for service operation and are subject to the same consent rules as first-party cookies.

Session versus persistent cookies and retention periods

Session cookies exist only while your browser is open and are deleted when you close it. Persistent cookies remain on your device for a defined period or until manually removed. Necessary session cookies typically expire at the end of your visit. Analytics persistent cookies may last up to twenty-four months to allow year-on-year comparison of site performance. Exact durations appear in the provider table below.

Data handled and purpose of each category

Strictly necessary cookies process technical data such as session identifiers and security tokens to keep the site stable during video operations. Functional cookies store preference data like preferred video quality. Analytics cookies handle aggregated usage statistics including page views and load times. No category processes sensitive personal data. All information collected supports the reliable delivery of media feeds and broadcast services.

Consent or exemption basis under UK law

Strictly necessary cookies operate under the strict necessity exemption and do not require prior consent. All other categories rely on explicit consent obtained through the site-wide cookie banner. Consent is recorded and can be withdrawn at any time without affecting the lawfulness of processing already carried out. The banner complies with PECR transparency requirements and offers granular control over each non-essential category.

Cookie provider details and durations

The following list summarises active cookies. Necessary: session identifier set by informexa lasting until browser close. Functional: language preference set by informexa lasting twelve months. Analytics: usage statistics set by a measurement provider lasting twenty-four months. No advertising or social cookies are currently in use. Full technical specifications are available on request via the contact form on our Contacts page.

How the consent manager works and how to change choices

The cookie banner appears on first visit and again if settings have not been saved. You can accept all, reject non-essential or customise selections. After initial choice a settings link remains accessible in the footer. Selecting new preferences updates stored consent immediately and removes or adds cookies accordingly. Withdrawal of consent does not delete data already processed under previous consent.

Browser-level controls and consequences of disabling cookies

Most browsers allow you to block or delete cookies through privacy settings. Disabling strictly necessary cookies will prevent core functions such as secure login and video player operation. Blocking analytics cookies limits our ability to improve site performance but does not stop the site from functioning. Instructions for common browsers are available from their official support pages. Changes made in the browser override banner selections.

International transfers of cookie data

Some analytics providers may transfer data outside the United Kingdom. Where this occurs appropriate safeguards such as standard contractual clauses are in place. Further details appear in our separate Privacy Policy which is referenced on the Contacts page.

Policy changes and how to contact us

We review this policy regularly and update it when service changes or legal developments require. The current version always displays the last updated date at the top. If you have questions about cookies please use the contact form on our Contacts page or email [email protected]. You may also write to BT Tower, 60 Cleveland Street, London, W1T 4JZ, United Kingdom or call 0800 679 060. We aim to respond within one month.

This Cookies Policy forms part of the legal information governing use of the informexa website. It should be read alongside the Privacy Policy for a complete picture of data handling practices.